Our Digital Measurement | Rebaca Technologies

Our Digital Measurement

Digital Quality Measurement

WATCH KCI(s) available in Customer Satisfaction Watch, Resource Velocity Watch, PMO Gap and Executive Escalation page(s) of confluence

  • Taking too long to deliver: KCI(s) that track the number of completed delivery outputs per month (development and validation velocity KCI), overhead effort hours such as investigation and documentation of delivery outputs (resource velocity KCI’s non-coding and non-validation portion).
  • Missing Delivery Dates: KCI(s) that tracks the calendar days needed to complete delivery outputs (customer commitment KCI).
  • Making Corrections after delivery: KCI(s) that track the defects reported by the customer (development quality KCI), tracks the returned defects (validation quality KCI).
  • Not keeping the customer informed: KCI that tracks missed status calls, missed status meetings, missing details from status reports such as call action items, mitigation plans of delivery gaps and updates on action items/mitigation plans, long-running delivery gaps.

Digital Compliance Measurement

SLA based AUDIT KCI(s) available in Project Audit Report page(s) of confluence

  • Requirement Management Compliance: KCIs that tracks the smallness of deliverable outputs, the association of deliverable outputs with a unique requirement, the association of deliverable outputs with implementation details such as COMMIT ID, DOCUMENT ID, REPORT ID etc.
  • Schedule Management Compliance: KCI that tracks underestimation, completions after the due date, changes in due dates.
  • Validation Management: KCI that tracks the number of passed test cases of deliverable outputs, SME review comments against deliverable outputs.
  • Risk Management: Same as WATCH KCI.