Sustenance Engineering

Our Sustenance Engineering Services are aimed at helping customers to migrate to next generation products. Outsource your product lifecycle support needs with us and we will ensure effective extraction of the competitive and financial advantages, your current products can deliver to the market further.

As part of the Sustenance Engineering Services we offer Engineering/ Real time support – We can provide enhancements / functionality upgrades to the existing features of the product. We can also undertake customization of the product for specific needs of the end customer. Architecture / design fine-tuning of the product for better performance and scalability can also be provided.

Services we offer

Release Management

We can handle the Release Management and source control management activities, completely, for the product further in its lifecycle.

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Platform Migration

We can migrate your products to new versions of compatible operating systems, hardware, databases etc.

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End Customer Support

We can provide support to the end customers for product installation, configuration and troubleshooting activities. We can also provide product training to the end customers.

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Engineering/ Real time support

We can provide enhancements / functionality upgrades to the existing features of the product. We can also undertake customization of the product for specific needs of the end customer. Architecture / design fine-tuning of the product for better performance and scalability can also be provided.

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RELATIONSHIP WITH INTERNAL/EXTERNAL INTERFACES

We can handle the relationships with different internal/external interfaces required to further carry the product in its lifecycle, thereby enabling your focus to be on the development of next generation products.

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BENEFITS OF OUTSOURCING

SUSTENANCE ENGINEERING SERVICES FROM REBACA INCLUDE

 

  •   Reduced operational costs due to reduced support management overheads.
  •   mproved internal resources utilization by having them focus on more core work /next-gen products.
  •   Reduced overall cost of ownership.
  •   Decreased product management chores.
  •   Continued availability of aptly skilled knowledge force at remote location, for product support.
  •   Make that dollar run that extra mile.