Rebaca was involved in developing a web-based application responsible for diagnostics and automated trouble-shooting for clients of Broadband Service Providers(BSPs). The Client has a browser component where the web pages are rendered for diagnostics and trouble shooting. If a ready-made solution exists; the appropriate component is downloaded from the server and installed. If no automated solution exists, trouble tickets are generated for further perusal of network analysts at the server end.

Scope:

• Development of web flows for configuring the client system based on the specific network connectivity device (CPE).
• Development of web flows for generating system/network diagnostics.
• Development of web flows for troubleshooting connectivity issues.

Technology Used

• HTML, Javascript and JSP
• Apache Struts, Apache Tomcat and WSAD.
• COM, ActiveX.
• Oracle 8/9i as database server..
• Windows 9x/NT/2K/XP

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